Bas at reception and your colleague from El Salvador at the breakfast buffet stood out with their friendliness and customer service. Loved the chia apple pudding at breakfast and that it was not too crowded at the breakfast buffet. The toiletries and hair dryer were great, especially for business travellers with long hair, a good hair dryer and hair conditioner make a huge difference in comfort.
Elisabeth
januari 2025
breakfast was good Day shift staff at front desk was especially great. Always had a smile Had a great fan brought up, when we said it was hot breakfast room staff very nice it had a lift restaurants near by.
Georgia
oktober 2024
Right across the street from train station in Mainz and bus depots. Wonderful room…felt very cozy. I had a little balcony. I liked the look of the common room and restaurant downstairs but didn’t have time to use them. Bathroom was great..lots of amenities and a good shower with lots of hot water. Very gracious staff that was quite helpful with maps and bus schedules.
Christine
december 2023
Great location, literally seconds from the train station! Staff was very lovely and professional. My room was giving onto the courtyard and was extremely quiet.
Francois
juli 2024
location was good just opposite to central train station main attractions were nearby including old town
Akhtar
september 2024
The location was absolute perfection. The quickest walk from the train station made for the easiest arrival and departure. The bed was absolutely incredible - the best one we slept in in Europe! The bathroom was so clean and the shower was wonderful. The staff could not have been more lovely and kind. The hotel is absolutely beautiful and it's so easy to get to and from the airport by train.
Allison
december 2022
Location next to Hauptbahnhof is very convenient. Room has a good setup, although a bit small. Restaurant was surprisingly good with excellent and friendly service from Maximilian.
Marco
september 2022
Close to train station. Very nice people especially kitchen staff, worth mentioning Osiris and The tall bearded chef who made great omlette and pastries.
Erika
augustus 2024
Very nice and comfortable hotel, the service staff is great and very friendly, also very polite. Good breakfast and working air conditioning. Osiris at breakfast service is really great!
Axel
september 2023
Perfect location, next to the train station. The rooms are very well isolated, beds are perfect. 6 Min walking distance to the shopping area. Parking is around the corner in the Parking garage of the Supermarket (Rewe). The parking garage needs an update but is perfectly safe. Restaurants around the corner, like the bakery and so on. The staff is very politely and friendly.
Alexander
januari 2023